Below is a brief summary detailing my first experience with Reporting a problem in Google Maps…
On April 25th, I used the “Report a problem” tool at http://maps.google.com/ to report an obvious street label error on the Dunn Memorial Bridge in Albany, NY.
Yes, Google Maps evidently has the Dunn Memorial Bridge in Albany crossing the Hudson River from Illinois to Nebraska!
I reported the issue using Google’s “Report a problem” tool, which was fairly intuitive, but not as exciting as making an actual edit in Potlatch 2. I received an auto reply from Google confirming they received the notification and issued a Google Maps Problem ID (790F-846D-6339-B85E). So far, so good!
On April 28th, I received the following email update from Google:
Correcting a simple labeling error this obvious isn’t “easy for us to fix at this time”? Really Google… really!
Yet another reason to switch2osm!
Update (7/24/12): It looks like this issue has been resolved- though I have not received an official update from the Google team…